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The Basics of Booking First & Business Class with Miles

Dreaming of scoring a fancy seat up front for a big trip abroad? Of course, a big stash of points and miles can help – but even all the points in the world aren't enough to make it happen. Here's why.

We regularly hear from frustrated travelers who have banked precious points from top travel cards like the American Express® Gold Card, Capital One Venture X Rewards Card, or the Chase Sapphire Preferred® Card, set out to finally book that prized business or first class redemption using their hard-earned miles … only to come up empty handed. What gives?

It all comes down to the inner workings of airlines' frequent flyer programs, which come with extra hoops to jump through beyond simply whipping out your credit card to pay for a flight – or even booking a standard economy seat using your miles. Some of these top redemptions are harder than others. And while flexibility is always key to any good flight deal, it's paramount when you're trying to book premium cabin award tickets using your miles.

While it might take some extra legwork than paying cash, trust me: It can be done. And it can easily be worth every minute you search (and every point you'll spend) when you've finally booked that business or first class seat.

Here are some of the basics you'll need to know if you're looking to redeem points and miles for seats at the pointy end of the plane.


Booking with Points and Miles is Different

Here's what it boils down to: Booking flights with your miles is not as simple as buying a flight. And that's especially true when trying to redeem miles for seats in premium cabins.

For starters, just because there are seats available when booking with cash doesn't necessarily mean you can book those same seats with your points and miles. They're completely different transactions. No matter whether you're flying up front or way in the back, there are essentially two different components to every award booking when using your miles:

  • The award rate, or how many miles you need to book.
  • Award availability, or if the airline is actually releasing seats to book using miles.

That last component is the critical one – and the part that trips up many travelers. If an airline hasn't decided to open up seats to be booked with miles on the flight you're looking at, the award rate doesn't matter.

Flying economy, that award space is typically quite easy to find except on high-priced fares around holidays or on high-demand routes. But with business and first class redemptions, it can be much tougher. Some airlines like British Airways generously release premium cabin seats to travelers using miles. Others are far more stingy.

That's why you can always easily book flights on Qatar Airways through American's website, flying Qsuites business class … if you're willing to pay thousands of dollars in cash.

Chicago to Doha Qsuites using cash 

American's award chart says this same flight can be booked for 70,000 AAdvantage miles, plus minimal taxes and fees. But is there the award space to book it? You can only book this flight with American Airlines miles if Qatar itself releases those seats to be booked via American Airlines and other carriers – in frequent flyer lingo, these bookable seats are typically called “saver awards.”

If those seats aren't made available, your search for the exact same flights using miles may come back empty.

Chicago to Doha using AA miles with no results 

That's why it doesn't matter how many points and miles you have. If the airline you're looking to fly isn't releasing seats that can be booked with miles, you won't be able to use your points and miles to book the flight.


Award Space 201

When you're trying to find that precious award availability so that you can put your miles to use, you need to get into the weeds. Let's dive in together.

Airlines each set their own award pricing when a customer is using their miles. That's why how many miles you'll need to book a similar flight from point A to point B can vary wildly from airline to airline – a flight from Seattle (SEA) to Denver (DEN) may cost 10,000 Delta SkyMiles while United charges 7,000 miles.

There are two basic ways airlines determine how many miles you'll need to book a ticket: An award chart with fixed-prices … and dynamic award pricing. Taking it a step further, some airlines that use fixed-price award charts offer tickets at two (or more) different rates: Saver-level awards and standard awards.

  • Fixed-price award charts: A cheat sheet that tells you how many miles you'll need based on your route
    • Saver awards: The best and cheapest award availability, which generally means you can also book these seats using miles from a different partner airline (for example, booking an ANA business class ticket to Japan using United miles)
    • Standard awards: Fixed pricing with more availability, typically at higher rates (and generally not bookable with partner airline miles).
  • Dynamic pricing: Award rates that go up and down based largely on cash price.

Some airlines also carve out different rates based upon the time of year or distance of the flight, but let's not worry about that for now. Here's the bottom line: If you're looking for the cheapest award rates to fly business or first class (or trying to book a partner award ticket using one airline's miles to fly a different carrier), you need to find those cheapest “saver” award seats.

That can be easier said than done. In fact, finding award availability is often the hardest part of using your hard-earned points and miles. We've compiled a list of the best websites to use to find award availability. Better yet, we're constantly sending business and first class award alerts to our top Thrifty Traveler Premium+ members.

United.com is a good starting point for an example. Like several other airlines, United uses a blend of dynamic award pricing and fixed-price awards. That's why you'll see two very different award rates for business class seats on these flights from Los Angeles (LAX) to Tokyo-Narita (NRT) and Tokyo-Haneda (HND).

Comparing saver awards and dynamic pricing on United 

That 70,000 one-way rate to fly business class to Narita is a saver award. That's the key that allows it to be booked by partner airline frequent flyer programs such as Air Canada Aeroplan or ANA Mileage Club, just at different rates than what United charges.

The 175,000 one-way rate to fly business class to Haneda, meanwhile, is a classic example of dynamic pricing in action. While dynamic pricing generally allows you to book any flight with miles, the tradeoff is that rates can be prohibitively expensive.

Some airline websites clearly label these saver-level awards. With others, it may take more patience and understanding to figure out what you're seeing. For example, you know you've found a saver award seat flying in a Qatar QSuite from Chicago-O'Hare (ORD) to Doha (DOH) because you see it for 70,000 miles – the price listed in American's award chart.

chicago to doha aa search


Use Airline Partnerships for Better Deals

It may seem counterintuitive, but you'll often find the best deals to fly business or first class by booking those seats with partner airline miles.

It's one of the most important components of getting ahead. Airline alliances and partnerships allow you to use miles from one airline to book award tickets on a dozen or more different carriers. Finding the best of these sweet spots is often the key to saving tens, if not hundreds, of thousands of miles to book the exact same flight.

For example, if you want to fly Delta One business class, it'll be cheaper to use Virgin Atlantic Flying Club points to book the flight. Looking to fly Qatar Qsuites? Redeeming American miles is almost always the cheapest way to do it. And you can fly United Polaris business class to Europe and back for just 88,000 ANA miles roundtrip – even when United itself is charging 120,000 miles or more for those same flights.

The most extreme example of how much you can save by utilizing airline partnerships is by booking Delta One business class with Virgin points. In this example, Delta was charging 375,000 SkyMiles to fly Delta One from Minneapolis-St. Paul (MSP) to Amsterdam (AMS) … ouch!

Minneapolis to Amsterdam using SkyMiles 

But if you had headed over to Virgin, you could have booked the same exact Delta flights for just 50,000 Virgin points.

Minneapolis to Amsterdam using Virgin points 

The best part is that Virgin points are incredibly easy to earn since you can transfer points instantly to Virgin from American Express Membership Rewards, Bilt Rewards, Capital One Venture Rewards, Chase Ultimate Rewards, and Citi ThankYou Points.

jetblue mint 

If you ask us, the best way to fly domestically is JetBlue's Mint Class (pictured above), but you'll often need to shell out over 100,000 JetBlue TrueBlue points for those seats across the country.

Boston to San Diego JetBlue Mint with TrueBlue points 

Instead, you can book for half that amount by utilizing JetBlue's unique partnership with American Airlines and booking the same exact JetBlue Mint flights for just 50,000 AAdvantage miles.

Boston to San Diego JetBlue Mint using AA miles 

Looking to fly ANA First Class to Japan? ANA Mileage Club doesn't even allow you to book one-way tickets. Instead, it charges 150,000 miles roundtrip in the slower seasons, which is a great deal on its own. But you can sometimes book the same ANA First Class seats for just 110,000 Virgin points roundtrip – or 55,000 points one-way.

Read more: How to Book ANA Flights with Virgin Points

There are a few key concepts to keep in mind when going down the rabbit hole of using partner airlines to book flights:

  • You can't transfer miles from one airline to another – even between partner airlines. This is what makes transferrable points from banks like Chase, Capital One, and American Express so powerful.
  • To book one of these amazing deals through a partner airline, you'll need to search through the airline whose miles you're going to use. Booking a Delta One seat to Europe for 50,000 Virgin Atlantic points means you have to search at VirginAtlantic.com – not Delta's website.
  • But finding the award availability to actually book these seats is often easier using another airline's search platform. We've rounded up some of the best sites to use.


Flexibility is Crucial

Seeing these low mileage rates to book lie-flat seats when flying across oceans paints a pretty picture … but actually booking these seats is another story. You'll need to be flexible to get the best deals – even moreso than when booking a cheap flight deal with cash.

Whether you're using cash or miles, the number one way to save on travel is to follow the First Flight Rule. Rather than setting your travel dates in advance, let the cheapest dates (or award space) guide you. By going into the search process with flexibility, you'll have the best chance to fly in style by letting the award availability dictate your travel dates – or even your destination.

Want to maximize your time off and fly to Paris-Charles de Gaulle (CDG) over the Thanksgiving holiday? You may not find any availability if you're looking to book Delta One business class with Virgin points.

No award availability 

But if you're flexible with dates and destination, you may be able to fly nonstop to Amsterdam (AMS) and then take a train down to Paris.

Flexible dates using Virgin points 

In this particular case, you could spend a boatload of SkyMiles and book any Delta flight to get directly where you want to go, when you want to go. But, if you want to save a ton of miles, flying where and when Virgin is selling Delta One seats for only 50,000 points one-way is the way to go. As you can see, you'll often need to have flexibility.

Dead set on flying something as special as Lufthansa First Class? These seats are typically only available to book via partner airlines like Avianca LifeMiles or Air Canada Aeroplan within two weeks of departure … and sometimes just a few days in advance.

That means you'll need to be spontaneous, taking a positioning flight to whatever gateway city happens to have availability, whether that be New York, Boston, or maybe even Mexico City. Or maybe you'll need to fly into Munich (MUC) instead of the airline's primary hub in Frankfurt (FRA).

aeroplan first class booking


First Class vs Business Class

Business class and first class might seem synonymous, but they're not. There are plenty of differences comparing first class vs business class, and that includes award availability when using miles.

These days, most airlines only have business class on their major long-haul routes. There are a few prestigious airlines like Emirates, Japan Airlines, and Singapore Airlines that take the premium cabin experience to another level and offer first class in addition to business class.

Emirates first class shower 

Read our full review of Emirates First Class on the Airbus A380!

To make matters more confusing, it's all different here in the U.S. Most airlines refer to their seats up front on domestic flights as “first class,” but they're simply big recliners – nothing like the lie-flat seats on long-haul flights in business class.

Read more: Business Class vs First Class: Which is Better for You?

But there are crucial differences in award availability between business and first class, too. Most importantly, it's extremely rare to find more than one first class seat available on the same flight.

It varies from airline to airline and flight to flight, of course. But most airlines that offer international first class typically only release one seat at a time for award travel. So if you and a companion are aiming for first class, you might need to book separate flights – or book one seat in first and the other in business class.

In business class, we regularly see two (or more) seats available – at least when seats are available, period.


The Easiest First & Business Class Flights to Book with Miles

Some airlines are more generous than others when it comes to releasing business class seats that can be booked with points and miles. If you're just getting started and want to know the easiest way to fly in a lie-flat seat, here are some of our favorite ways to make it happen.

  • Fly Air France business class or KLM business class by redeeming 55,000 – 80,000 Flying Blue miles: While you'll still need some flexibility to get the lowest rates, Air France and KLM tend to have the most availability for lie-flat seats across the Atlantic – and you can transfer points from all the major banks.
  • Book Iberia business class to Spain from just 34,000 miles: It's the cheapest way to fly lie-flat across the pond – and you can generally find availability when you book well in advance.
  • Fly Japan Airlines business class to Japan for 60,000 American or Alaska miles: This is often the easiest way to fly lie-flat across the Pacific. Look for availability six to 11 months in advance.
  • Book TAP Air Portugal business class from just 35,000 LifeMiles one-way or 88,000 ANA miles roundtrip: TAP may not be the most luxurious airline, but you'll have an easier time finding availability flying TAP to Europe or Northern Africa.
  • Fly Qatar Qsuites from 70,000 miles: Whether you use American miles or Qatar Avios to book, saver-level award availability to fly Qatar business class comes in waves, often six to 11 months in advance.
  • Book Turkish Airlines business class from 45,000 miles: You'll pay slightly higher fees depending on which airline program's miles you use to book, but Turkish tends to have decent availability on flights all over the world.

Read more: The Best Airline Mileage Programs to Avoid Hefty Cash Fees

turkish airlines business class seat


Get Alerts to Know When to Book

Don't want to spend your days scouring the web searching for award availability? You don't have to.

If you sign up for a Thrifty Traveler Premium+ membership, you'll get award availability alerts sent straight to your inbox … like this one we sent last fall to book Delta One business class on a new route from New York City (JFK) to Berlin (BER) with wide-open availability for a trip this coming summer.

Thrifty traveler premium deal flying Delta One to Berlin 

It's that simple. Rather than spend days on end searching for a deal to use your points and miles, have the best deals out there get sent straight to your inbox. All you have to do is follow the detailed booking instructions and book the flights.

thrifty traveler premium booking instructions 

Even the rarest of rare deals can be in reach with our alerts. After years of rarely seeing a single seat, we tipped off Thrifty Traveler Premium+ members to wide-open availability flying ANA First Class to Tokyo later this year … bookable for just 55,000 points each way!

ana first class alert 

This first class deal is long gone now – get alerted to the next one with Thrifty Traveler Premium+!


Bottom Line

Earning points is only half the battle. Booking premium cabin awards requires patience and flexibility in order to find the available award space. It's all about timing.

Time it right, whether it be through your own search or an award alert from Thrifty Traveler Premium+, and you can get some incredible value out of your points and miles by flying business or first class in a lie-flat seat.


10 Responses

    • Hi Craig, primarily because U.S. Bank Flex Perks are not a transferable points currency. That means you can’t turn Flex Perks into airline miles or hotel points. You can only use them to book travel through U.S. Bank at a fixed amount. Especially as it relates to booking business class flights with points and miles, transferring flexible points is where you are going to unlock the most value. More info in the post below:


  • This is one of the best articles I’ve read in regards to award travel. Thank you for clearing up much of the confusion around this for those of us new to booking travel with points.

    • I believe there is a a step missing that needs to clarified. Once you find that great rate, how do I turn my reward miles from my Capital One Venture X into miles and apply it to the ticket I want to purchase? Is it just by using my cc?

  • Thank you. I’ll likely sign up for your email updates. Shocking how crazy expensive it is to try to book business class seats through the standard airline websites. What I’d like to find is an easy service or chart that shows how to combine and leverage all the combined points and miles we have from 6-7 various programs into long haul business class seats. Thanks again!

  • Are miles on Virgin the same as Virgin Atlantic? I have a Capitol One Venture card. It gives me the option to transfer my miles directly to certain airlines but they are limited. Virgin is one but not Virgin Atlantic. Are they interchangeable? And is it even a good idea to do this? Sometimes I feel like it’s better booking through the airline than the card travel site.

  • When transferring points from Capital One Venture X to a partner site (like Virgin), is it a 1:1 transfer or is there an exchange rate involved (like 1 Capital One point = 0.25 Virgin miles)?

    With Capital One, 500,000 points is equal to a cash value of $5,000, but seem like transferring points is a much better deal if the exchange rate for transfer points is 1:1.

    I’m just not sure how far my bank points will go with an exchange.

    • Yes, Capital One transfers 1:1 to almost all of its transfer partners. Sometimes it’s even better when they offer a transfer bonus, like a current 30% bonus to Virgin Atlantic which means 50,000 Venture Miles = 65,000 Virgin miles.

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