Frequently Asked Questions

• How do flight deal email alerts work?

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  All time-sensitive flight deals are sent directly to your inbox via email as we find them. Our flight deal alert service works differently than a travel agency: we don’t make the deals, we find them! When we find a deal from your home airport, we send an email right to your inbox. Unlike a search engine, you won’t put in your destination or dates. When you get an email alert for a deal you’re interested in, simply follow our instructions to book direct with the airline. Read and watch how our flight deal email alerts work.

• How do I log into Thrifty Traveler Premium?

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  All Premium deals will come directly to you via email, so there’s no need to log in to view the deals. However, to change your departure city, email address, billing preferences, or begin travel card consulting, log in via your Premium settings.

• Are these the same deals as ThriftyTraveler.com?

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  Thriftytraveler.com features only 1% of the flight deals that were first sent to Premium members. To see 99% of the deals you must be a Premium subscriber.

• What kind of flight deals are included?

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  We find the hottest domestic & international flight deals originating from the U.S. and Canada. We’ve got the whole world covered!

• Where do these flights originate from?

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  We find flights from over 120 U.S. & Canadian departure cities! Live in a small town with a regional airport, and don’t think you can get a cheap flight from your airport? You’ll be shocked at the half-off fares we find from nearly every airport.

• What types of award sales do you find?

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  We find cheap award tickets bookable with frequent flyer miles on American, Delta, and United. Currently Delta SkyMiles flash sales are the most frequent at 3-4 per month.

• What about business or first class fares?

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  The majority of the cheap fares we find are economy, but we do find several business class fares a month. When we do find Premium Economy, Business, and First Class fares, Premium members are the first to know! If you’re looking for these fares, make sure you’ve set your departure city preferences to include major U.S. cities such as NYC, Chicago, Miami, Los Angeles, and San Francisco.

• How do I take advantage of travel rewards consulting?

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  Confused by the world of points and miles, and don’t know where to start? Thrifty Traveler co-founder and resident travel rewards guru, Nick, can help you plan a points and miles strategy to meet your travel goals. There is no cost for this service! To begin travel card consulting, log into your Premium account.

• How do I update my departure city preferences?

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  By default, you’ll receive emails for all U.S. departure cities. To change your departure preferences you can log in here. Consider adding major cities near you to get more deals.

• I haven’t received any emails yet, or I haven’t received any Premium emails for several weeks. Help!

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  Your Premium emails are likely going into the “Spam”, “Trash”, or “Promotions” folders. Check out our guide and be sure to mark our emails as “Not Spam”. In Gmail, you can also drag and drop one of our Premium emails into the “Primary” tab, which will ensure it’s always in your primary inbox, instead of “Promotions”. You can avoid any issues in the future by adding jared [at] thriftytraveler.com to your email contact list. If you still can’t find the emails then shoot us an email at help [at] thriftytraveler.com.

• Do I need to resubscribe each year?

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  Premium is a subscription membership, so your membership will automatically renew once per year. The best part is once you’ve subscribed, your price is locked in for life and will never increase.

• Will this code as travel on my travel rewards credit card?

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  If you hold the Chase Sapphire Reserve card, your membership cost will code as travel and can count as part of your annual $300 credit! If you pay for your membership with any other card that offers a points bonus for travel purchases, you’ll earn those extra points for your Premium membership.

• What is your refund policy?

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  We offer a 100-day money back guarantee. If you’re not satisfied with our service, simply send us an email at help [at] thriftytraveler.com and we’ll refund your payment.

• How do I cancel my subscription?

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  You can log in to cancel at via your online account. You will lose access to the flight deal email notifications, travel rewards consulting service, and members-only Facebook group once you cancel. If you have questions about your subscription, shoot us an email at help [at] thriftytraveler.com.

• Help! I’m having issues with my Premium subscription!

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  We’re happy to help! Send us email at help [at] thriftytraveler.com.