Frequently Asked Questions

• How do I log into the new service?

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  All Premium flight deal emails will come directly to you via email, so there’s no need to log in to view the deals. However, to change your departure city, email address, or billing preferences, you can log in to your Premium Settings at thriftytraveler.com.

• Are these the same deals as ThriftyTraveler.com?

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  Nope! We primarily post domestic deals within the U.S. and only a few international deals that were first sent to Premium members days prior. You’ll receive up to 25x more international flight deals as a Premium member than you’ll ever see on thriftytraveler.com.

• What kind of flight deals are included?

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  We find the hottest international flight deals originating from the U.S. and Canada. Premium members get international flight deals to destinations all over the world, plus cheap fares to Hawaii and Alaska.

• Wait! What about domestic flight deals?

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  While you may be able to save $50-$100 with a domestic deal we post to the main website, the international deals we find save Premium members $250-$500+ on international fares! Many of the business and first-class deals we find save members thousands. And when we find mistake fares, they are often more than 90% off normal airfare! You can find the domestic deals we find on our website and in our free daily newsletter, The Daily Beat.

• Where do these flights originate from?

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  We find flights from over 100 U.S. departure cities! Live in a small town with a regional airport, and don’t think you can get a cheap flight from your airport? You’ll be shocked at the half-off fares we find from nearly every airport in the country.

• What about business or first class fares?

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  The majority of the cheap fares we find are economy, but we do find several business class fares a month. When we do find Premium Economy, Business, and First Class fares, Premium members are the first to know! If you’re looking for these fares, make sure you’ve set your departure city preferences to include major hubs.

• How do I take advantage of travel rewards consulting?

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  Confused by the world of points and miles, and don’t know where to start? Thrifty Traveler co-founder and resident travel rewards guru, Nick, can help you plan a points and miles strategy to meet your travel goals. There is no cost for this service! Email nick [at] thriftytraveler.com to get started.

• How do I update my departure city preferences?

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  By default, you'll receive emails for all U.S. departure cities. To change your departure city preferences you can log in at thriftytraveler.com. Consider addming major hubs near you to see the best deals!

• I haven’t gotten any emails yet, or I haven’t received any Premium email for several weeks. Help!

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  Your Premium emails are likely going into the “Spam”, “Trash”, or “Promotions” folders. Be sure to mark our emails as “Not Spam”. In Gmail, you can also drag and drop one of our Premium emails into the “Primary” tab, which will ensure it’s always in your primary inbox, instead of “Promotions”. You can avoid any issues in the future by adding jared [at] thriftytraveler.com to your email contact list. If you still can’t find the emails then shoot us an email at help [at] thriftytraveler.com.

• Do I need to resubscribe each year?

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  Premium is a subscription membership, so your membership will automatically renew every year 365 days after your subscribe date. The best part is once you’ve subscribed, your price is locked in for life will never increase!

• What is your refund policy?

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  We offer an 100-day money back guarantee. If you’re not satisfied with our service, simply send us an email at help [at] thriftytraveler.com and we’ll refund your payment.

• How do I cancel my subscription?

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  You can log in to cancel at thriftytraveler.com You will lose access to the flight deal email notifications, travel rewards consulting service, and members-only Facebook group once you cancel. If you have questions about your subscription, shoot us an email at help [at] thriftytraveler.com.

• Help! I'm having issues with my Premium subscription!

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  We’re happy to help! Send us email at help [at] thriftytraveler.com.