Always Use a Credit Card (Not Debit) When Booking Travel
chase 5/24 rule

Always Use a Credit Card (Not Debit) When Booking Travel

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This is always sound advice, but it’s become crystal clear duing the coronavirus pandemic. Use a credit card to book flights, hotels, and any other travel reservations. Leave the debit card in your wallet.

Why? It’s one of the best ways protect yourself if your airline – or any other travel company – collapses before (or during) your travels. It gives you an easy recourse if your airline wrongfully denies you a refund – the best way to get your money back is to initiate a chargeback through your credit card company.

While it’s possible to start a chargeback on a debit card, the process is much more challenging and complicated. And importantly, you’ll be without your money until the situation is resolved.

Using a credit card to book travel is one of our top tips for booking travel now – and always.



What Can I Use A Chargeback For?

If your airline is still flying but you’re not ready to travel, you can request a voucher to cancel your booking. And if the airline cancels the flight, you’re eligible for a refund.

But if your airline goes out of business and you can’t get ahold of them, you can request a chargeback for a flight you won’t be able to take because the airline collapsed. If your flight has been canceled and you cannot get ahold of the airline – or they won’t help you out – you can use a chargeback as a last resort to recoup your payment.

The same is true if you booked a hotel, homestay, or excursion booking with a company that has gone out of business or is unresponsive. Exhaust your options to get a refund from the company first, but if that doesn’t work, request a chargeback.


The Difference Between Credit and Debit Cards

In addition to the ability to file a chargeback on a credit card, credit and debit cards are fundamentally different. Debit cards allow you to draw money from your bank account, while credit cards allow you to borrow money from the bank that must be repaid.

They are also treated differently when it comes to consumer protection laws. Your personal liability for fraudulent charges on a credit card can’t exceed $50, per the Fair Credit Billing Act (FCBA).

Under the FCBA, you won’t be held liable for any charges if you report the theft before any fraudulent charges are made on your account. However, you might be liable for up to $50 if the fraudulent activity isn’t reported right away.

But when there is fraudulent activity on your debit card, you could be liable for $500 or more, depending on how quickly you report it.


credit vs debit card
SoFi Money & Charles Schwab are two of our favorite debit cards. But they shouldn’t be used for booking flights and travel.


Additionally, when there is unauthorized activity on your credit card, it is typically credited back to your account immediately after it is reported to the bank. That is generally not the case with a debit card, and it can take up to two weeks for the bank to investigate the activity reported as fraudulent and reimburse your account with funds.

So whether you are making a charge with a company you aren’t sure will exist in the future, or trying to protect yourself from potentially fraudulent activity, using a credit card is generally the better choice. This, of course, relies heavily on your ability to be responsible with a line of credit.

If you can’t pay off your credit card charges and end up carrying a balance at a high-interest rate, you’ll cancel out the value of any personal protection offered by using a credit card.


The Best Credit Cards for Travel Purchases

When it comes to booking travel, it’s best to use a credit card that will get you additional travel insurance like the Chase Sapphire Preferred, Chase Sapphire Reserve, or the Platinum Card from American Express.

While this insurance won’t cover if you decide to cancel your trip down the line due to coronavirus, it comes with plenty of other trip delay or disruption coverages that will be nice to have.

And critically, you’ll earn more points on your purchase, too. It’s the reason we’ve named the Platinum Card from American Express as the best card for booking flights.

Not only will you earn 5x Membership Rewards points for every dollar you spend on flights, you’ll also get reimbursed for up to $10,000 of nonrefundable expenses – and up to $20,000 a year total – if your flight is canceled due to weather, an injury or illness, and other “covered reasons.”


American Express Platinum


Also, if your flight is delayed by more than six hours, you are eligible for up to $500 in reimbursement for lodging, food, personal use items, and other associated expenses.

See our Top Credit Cards Page to find the right credit card for you. 


Bottom Line

We’ve seen a handful of small regional airlines fizzle out due to coronavirus. And as the travel industry gets hammered by coronavirus, more companies could collapse, too. Others still are trying to withhold the refunds they legally owe you after canceling your flight.

Make sure to use a credit card for any travel bookings. You’ll shield yourself from personal liability due to fraudulent activity and be able to easily file a chargeback if your airline, hotel, or other companies go out of business and a refund is not issued.


Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.

2 Responses

  • Tried to get money back on a non-refundable room in Luzern Switzerland. My meeting was canceled, flights were canceled, other reservations were cancelled all due to the pandemic. I realized I had booked a non-refundable room, but under the circumstances I thought there would be some compassion from the hotel….. But of course, there was not. Since I used my Sapphire Reserve card to book the room I contacted Chase and let them fight the battle for me. Happy to say that after six weeks, I noticed a deposit back into my credit card account for the balance of the hotel stay! I will always use my Chase Sapphire Reserve card for booking hotels!!

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