Everything You Need to Know About Booking Flights with SkyScanner
Whether you’re a novice traveler, aspiring travel hacker, or a savvy Thrifty Traveler Premium subscriber, you’ve likely heard of Skyscanner.
It’s one of the most popular flight search engines on the web, capable of shaving $30 to $100 or even more off the price of your flight.
But what, exactly, is Skyscanner? And how does it manage to provide some of the cheapest fares?
Read on to find out.
What is Skyscanner?
Skyscanner is a travel fare aggregator, or “metasearch engine.” So instead of selling flights itself, Skyscanner aggregates fares from online travel agencies (OTAs). Think of it as an OTA of OTAs.
What are OTAs, you ask? Websites like Expedia, Priceline, and Kayak are some of the most well-known online travel agencies. But then you get into smaller and lesser-known OTAs, like Trip.com, GotoGate, Vayama, TravelMerry, and many more. OTAs get discounted fares from the airlines one way or another, sometimes adding a small markup, and offer fares to online customers.
Skyscanner (and similar websites like Momondo) aggregate all of these available fares and populate the options when you search on their website. When you book a flight on Skyscanner, you’re booking a flight deal through an online travel agency that is actually offering the fare. Skyscanner just happened to find that deal for you.
So are these smaller OTAs you may find through Skyscanner safe?
Even though some of the smaller OTA’s names may seem sketchy, they’re typically safe. These OTAs are all subject to the same regulations as required by IATA – the “United Nations” of travel that sets standards for the aviation industry.
However, it’s important to note that some of these smaller OTAs are not as large as Priceline or Expedia, so their customer service may be lacking and cancellation policies limited. Critically, fares booked with many OTAs through Skyscanner do not include free 24-hour cancellation.
Why You Should Check Skyscanner
So, why are we even telling you about Skyscanner? Even with all the hype we give Google Flights to search for travel, Skyscanner can often make a sweet flight deal even sweeter with extra savings.
Take this recent Thrifty Traveler Premium deal from Boston (BOS) to Shanghai (PVG), for example. On Google Flights, prices for a roundtrip ticket from Boston to Shanghai was $560, booked directly with Air Canada. Note that Google Flights is a “metasearch aggregator,” too – you can see options to book directly with the airline, or with an OTA, like CheapOAir.
Put the same route and dates into Skyscanner, and voila! You can drop the price to nearly $370, saving more than $180, just by checking Skyscanner.
Typically, these savings are in the range of $30 – $80 on Skyscanner. But you might get lucky and save much more, as with this example.
If it’s a price difference of $30 or less, it may not be worth booking through Skyscanner. When the savings are marginal, we always recommend booking directly with the airline. Because the OTA fares offered on Skyscanner do not include a free 24-hour cancellation policy and may come with questionable (or non-existent) customer service, it may be worth the extra $30 or so to have that safety net.
How to Search and Book with Skyscanner
Searching flights with Skyscanner is easy. We recommend first finding a cheap flight and your preferred dates in Google Flights, and then cross-checking for any cheaper airfare on Skyscanner.
Once you hit search, you’ll see a search results page like this. You can toggle between “best” and “cheapest” flights, but watch out for some longer layovers on the “cheapest” options. Skyscanner’s “best” options take both time and price into consideration.
You can also filter on the left side by number of stops, departure times, and more.
You’ll notice there is a “Select” option to the right f each fare in the search results. Above, it will tell you how many OTAs are offering flights and the starting price. Click “Select” to see all the OTAs offering flights.
Skyscanner uses a 5-star review system, which does its best to tell you what other users’ experiences with each OTA have been. We recommend booking with the highest-rated option whenever possible. In this case, I chose to book with Vayama.
Then, because Skyscanner is just the aggregator, you’ll be taken to the OTA website you chose to purchase from.
Once you’ve made it to the OTA website, you’ll go through the process of adding your personal information and booking your ticket.
This particular OTA, Vayama, charged me an extra $10 each way for seat assignment (which would be free on the airline Hainan’s website). OTAs will sometimes charge extra for seat assignment to make a bit of a markup, so be sure to take note upon checkout.
Things to Remember When Using Skyscanner
- Customer service with some of the smaller OTAs is generally lackluster, so know that this is the price you may pay for a cheaper fare. If this doesn’t sound worth it to you or there’s only a slight price difference, book directly with the airline by searching with Google Flights instead.
- Note that most small OTAs do not offer a free 24-hour cancellation policy.
- Make sure you know what should be included on your fare if you were to book directly with the airline. Some OTAs may charge a small fee for seat assignment while the airline itself may not. Weigh the money you save with the add-on fees or charges the OTA tacks on to make sure it’s worth it.
- Booking through an OTA may be eligible for cash back on Ebates, our favorite way to earn cash back on purchases online. I earned $5 cash back on my booking from Los Angeles to Shanghai!
We still think Google Flights should be your starting point for finding any flight deal. But if you want to slash $30 to $200 or more off your flight, it’s always worth cross-checking Skyscanner to see if you can score a better deal.
Just keep in mind thedrawbacks of booking with an OTA through Skyscanner before you hit “Book.”
Editorial Note: Any opinions, analyses, reviews, or recommendations expressed in this article are those of the author’s alone, and have not been reviewed, approved, or otherwise endorsed by any card issuer.