The federal government is gearing up to allow nearly all Americans to renew their passports online rather than by mail next year. Now, it's giving that system another test run.
The U.S. State Department on Tuesday quietly relaunched its latest test run of its long-awaited online passport renewal program. In August, the State Department opened the doors to 25,000 eligible Americans to renew their passports online, closing the online application process after those slots were filled. It was later opened in mid-September for another group of eligible travelers. Now, it's open again.
A State Department spokesperson told Thrifty Traveler in August that these tests will help ensure the online renewal system works as designed, leading up to a full public launch in early 2023. While it's unclear how many applicants the department will accept on this go-around, we'd suggest applying as soon as you can if you are interested. This opportunity hasn't lasted long in the past months.
But not just anyone is eligible to renew online during this testing phase.
- Applicants must be 25 or older, with a passport still in hand (and in usable shape) that was valid for a full 10 years – though an expired one is OK.
- That passport must have been issued at least nine years ago (no more recent than 2013) but no more than 15 years ago (no earlier than 2007).
The State Department also warns that anyone with international travel in the next six weeks should not apply for online renewal, as processing times may mean applicants may not get their passports back in time. While the department has stressed that processing times for online renewals are no different than the traditional renew-by-mail route, we've heard from several travelers who have received their new passport within two weeks (or less) after renewing online.
If your passport meets those qualifications and a few more (like you can't be trying to change your name or other personal details), you can create and activate a MyTravelGov account, wait up to four hours, then log into your account and look for the new option to “Renew Passport.” You'll also need to take and upload your own digital passport photo as part of the online renewal process – an elegant solution to that particular problem.
Renewing a passport is a regular part of life for Americans with international travel on their agendas. Passports expire every 10 years or every five years for children under 16. But in practice, that window may be slightly shorter as many countries around the globe require at least six months of validity on a passport to allow entry.
It may seem years – if not decades – behind schedule in our digital age. Still, this latest test is a welcome development for international travelers that should both speed up renewals and relieve a long-building backlog of new applicants seeking passports to head abroad.
President Joe Biden set online passport renewals in motion in December 2021 with an executive order to streamline many government processes. By March, the State Department told Thrifty Traveler it aimed to bring that function online sometime in fall 2022 after an even more limited pilot project with federal employees and government contractors to test out the system.
It's not all good news for Americans renewing a passport, though. While we had hoped a streamlined process would result in lower fees, the opposite was true: The Department of State raised passport fees at the end of 2021, whether you're renewing an existing passport or applying for a new one.
Adult renewals now cost $130, up from the previous $110 rate – and that's before any additional fees to expedite processing, which costs another $60. New adult applications have jumped from $145 to $165, while minors under 16 applying for a passport now pay $135 (up from $115).
Online passport renewal is coming.
With this latest pilot project, more eligible Americans can renew their passports online this month on a first-come, first-served basis – with some fairly strict eligibility requirements based on the age of your current passport. Stay tuned for when this latest test expands, making online passport renewal the go-to way for Americans to re-up their passports.
If you are interested, we recommend applying immediately.
This was pretty easy and took about 2 months for me to receive my passport
Mine took about 6 days
Mine took just 5 days from start to finish. That’s right-just 5 days. I didn’t not pay for expedited service-just normal routine.
Submitted my application Sunday afternoon and my new passport was in the mail on Friday of the same week.
What about your old passport? Don’t you have to mail in your old passport?
No need to mail it in with this new online renewal process.
Submitted my application yesterday, we shall see how long it takes!! I’ve had my paper application filled out for MONTHS, but never made time to get a picture taken. The online process was so simple!
Is there any update on this? The web page of travel.state says “in September”
No more news yet! Stay tuned.
The online renewal is live again!
Any updates on how long it’s been taking for people? I submitted mine 6 weeks ago (not expedited), and have not had any update since status changed to “In Processing” on the first day. Thanks.
Is anyone else having issues with the website? Was able to get to the upload photo stage before the website crashed. The application was not saved and now I keep getting error messages saying “There was an error retrieving data from the server.”
Exactly. Totally frustrating. Not ready for prime time.
I literally got mine back in 6 days! I applied when it opened in August. It was incredibly easy. (once I got the background color right on my photo)
I have been waiting 7.5 weeks for mine. I would NOT recommend online renewal to anyone. They won’t let me schedule an appointment for urgent travel because my application is still processing, however I have a trip planned in less than 14 days. Beyond frustrated. Anyone know somebody that can help me out on this?
Hi Randi, I am in the same situation right now – I submitted 5 weeks ago and will be traveling in 2 weeks. My status is still at “received”. Is your resolved yet?
Hi – I am in the exact same situation. I applied on Jan 10, and paid for the expediated (3-5 weeks) service, and the express delivery. At 6 1/2 weeks all I can get out of the customer service reps on the phone is that “it’s in process”. I was told at 3 weeks ago that I couldn’t make an inperson appointment until 2 weeks prior to my travel date. When I called then, I was told it had to be 1 week from my travel date. Now at one week, they said the only opening is at the facility in San Juan, Puerto Rico.
Honestly, I don’t get the sense that any activity is happening with my application, and that the Online Processing department has just given up.
Have you received your passport yet? I applied December 31, 2023 and have not heard anything yet.
10 weeks after I submitted my application I got a notification that the photo was the wrong size, even though I verified it met their criteria before uploading, and their system will tell you at the time of upload if it doesn’t meet their criteria. I uploaded a new photo today and tried their online cropping tool, but the resulting image was WAY off center (part of my head was cropped off)–certain to be rejected. The online system is not ready for prime time. You’re better off doing it the old way via mail.