VIDEO: After Everything, What’s It Like Flying Southwest Now?
Within less than a year, Southwest has hit the self-destruct reset button with some monumental changes. Free bags for all are long gone. Basic economy is here. More legroom for everyone is out, and extra legroom seats (for a fee) are in. And it's controversial in favored - again, for a fee. The beloved airline that Herb Kelleher built is no more, which begs the question: What's it like...
