How to Cancel a Credit Card Online

cancelling a credit card

When Mrs. TT was introduced to the points game she loved the benefits and free travel. What she didn’t like was calling in to cancel the credit cards before we got hit with the annual fee 12 months later. As an accountant tracking information and working with spreadsheets is something I do everyday but for many people it’s just too much work. Here are a couple easy tricks to make it easier and cancel a credit card online.

 

Step 1: Setup a Calendar Reminder to Cancel

I can never remember the date of my dentist appointment six months later so I always put the appointment into my phone’s calendar. I then set a reminder to notify me before my next appointment. I do the same thing after being approved for a credit card. I typically close cards with annual fees 9 months after opening and receiving the bonus, avoiding the annual fee.

 

Step 2: Close Credit Cards Online

The good news is that you don’t have to call in to cancel cards anymore! You simply use the messaging system built into your online account. Just send a message that you would like to cancel your card and in less than two hours you will receive a reply that your card is cancelled. You should then see your card has been cancelled in your online account. Awesome right!?

American Express: Start Live Chat (Question mark in the top right corner of your account screen)

Barclays: Contact Us (Located top right of account screen)

Chase: Secure Message Center (Located top right of account screen)

Citi: Messages (Located right next to Profile and Settings)

 

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20 Responses

  1. Down at Logan says:

    I cancelled three cards today and couldn’t believe how easy it was. I sent a message to Chase via the secure message center to cancel two of my open cards. Within the hour they had replied that both were cancelled. I then signed on to my American Express online account and cancelled another card over the online chat feature. This only took about five minutes.

  2. Luke Derheim says:

    Just canceled my Delta Business Gold Card today via chat and it worked like a charm!

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